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Tuesday June 11, 2024

Breakfast Briefing: Design thinking – how to make an impact in innovation, transformation and patient experience


Design thinking is deployed to get to the heart of complex issues, a step-by-step approach involving a lot of listening to ensure that ideas aren’t just creative but are effective and practical – ultimately ensuring that they get adopted. For healthcare CxOs, now is the perfect time to deploy the process with the sector adopting technology at breakneck speed ensuring the voices of all stakeholders are heard as new products, services and care delivery models are developed.

Join Craig Wills, CEO of Hi Mum! Said Dad (an L.E.K. company) and L.E.K.’s Katya Zubareva, Klaus Boehncke and Jacqueline Thompson for this breakfast at HBI 2024, sharing case studies into successful projects that followed this approach and demonstrating the concept, based on working with a leading fertility clinic.

Attendees will leave with a better understanding of the process and when and how to deploy design thinking. If you are developing new products and services, looking to enhance patient and clinician experience, solving complex challenges, or looking to drive change this breakfast is a must-attend.

We hope that you can join us for what is sure to be a lively and informative discussion – with complimentary breakfast!

Please register to attend.

L.E.K. Consulting

Speakers


Craig Wills
Craig WillsManaging DirectorHi Mum! Said Dad
Katya Zubareva
Katya ZubarevaPartnerL.E.K. Consulting
Klaus Boehncke
Klaus BoehnckePartnerL.E.K. Consulting
Jacqueline Thompson
Jacqueline ThompsonPartnerL.E.K. Consulting

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