The war for talent: Recruitment, retention and culture

Workforce remains the number one challenge for CEOs who want to grow. Increasingly, providers are hamstrung by the scarcity in clinical and management talent. With such high demand, the power dynamic has shifted in favour of the employee. This session features three providers detailing through case studies how they have managed to build retention cultures and experiment with employment models, flexibility and incentives to win the war for talent.

Speakers include:

Dimitris Moulavasilis, CEO, Diaverum
Ronald Scheffer, Co-Founder,  Luscii
Daniel Klein, CEO, Deutsche Fachpflege
Churn is one of the biggest frustrations for providers, on top of the sheer cost of recruiting an already scarce workforce the impact on care delivery is enormous, especially in long-term care settings. Recruiting and retaining staff is central for German outpatient intensive and non-intensive care provider, Deutsche Fachpflege, where patients have an AVLOS of 3 years. CEO Daniel Klein will share exactly how the group has managed to get its employee churn rate significantly below the German average of 24%, and how it will reach further reduction by 2025. He will share data and lessons discussing building strong leaders, effective teams, development and the right incentives.

Moderated by Louisa Chaves, Principal, L.E.K. Consulting