Mark, Mahen and Stephanie will discuss the introduction of operational Command Center into healthcare organizations. Command Centre is a transformational journey, combining the latest in systems engineering, predictive analytics and innovative problem solving to support the new processes and drive real-time decision making to improve patient management in and out of the hospital and quality of care. They will share a first-hand customer experience with Johns Hopkins Hospital in Baltimore and Humber River Hospital in Toronto and insights into the growing interest in Europe.