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How Cultural Change Delivers: Samantha Laurent, Unilabs – HBI 2018

Happy employees deliver better service, driving better returns. Here Samantha looks at how Unilabs has managed cultural change at every level in the organisation from delivery men to senior management. New models include defining service best practice working with Ritz Carlton through to the introduction of 360 degree feedback and the iceberg model of behavioural drivers.

Radiologists will become “airline pilots”

What impact will AI have on radiology, and vertical integration in the sector? Will radiologists be out of a job? Nic Weber, CEO of "uber-imaging" German chain Medneo, and Arjun Kalyanpur, CEO of Teleradiology Solutions shared their thoughts with attendees at HBI 2018.

Lessons Learned Over Two Decades: Presentation, Bruno Gridelli, UPMC International & Professor of Surgery, University of Pittsburgh – HBI 2018

A pioneer of international expansion, UPMC, a big US academic medical centre, first expanded abroad to Italy where it has been managing PPPs for complex surgery and transplants for over two decades. Surgeon Dr. Gridelli has also been a leader in UPMC collaborations with the Asian American Medical Group in Singapore; Hamad Medical Corporation in Qatar; KingMed Diagnostics in China; National Research Oncology Center in Kazakhstan; Xiangya International Medical Center, China and the Whitfield Cancer Centre in Ireland.

Mission Control for Healthcare A Key Component in Transforming Care Delivery & Achieving High Reliability in Healthcare Organisations: Presentation, Mark Ebbens, GE Healthcare Partners & Peter Bak, Humber River Hospital – HBI 2018

Mark Ebbens, Senior Partner, GE Healthcare Partners & Peter Bak, CIO, Humber River Hospital, Canada share their thoughts on Mission Control for Healthcare – A Key Component in Transforming Care Delivery and Achieving High Reliability in Healthcare Organisations. As presented at HBI 2018. Click here to view the presentation.

Healthcare Real Estate: Presentation, David Batchelor, CBRE – HBI 2018

Real estate is now at the heart of most deals in health care services. Often, it is the key to premium pricing and deals won and lost. In a data-driven presentation, David looks at valuations and forecasts across Europe and Emerging Markets. He then X-rays deals made or broken by property.

Partnership for Prevention: Presentation, Jeanette Ryan, GSK – HBI 2018

Partnership for Prevention is a revolutionary preventive healthcare programme for all GSK employees and their benefits-eligible family members, regardless of role and location. It enables access, at little or no cost, to up to 40 evidence-based preventive health services, including immunisations, cancer screening, preventive exams, prenatal care and tobacco cessation, as well as treatment options for conditions such as HIV and cardiovascular disease. All services were chosen based on evidence-based medicine and recommendations from the World Health Organisation. Jeanette has been with the programme since its start which has now been rolled out to well over 100,000 employees, plus their families, in approximately 100 countries. She walks us through GSK’s rationale for a preventive healthcare programme of this scale, the dynamics required to work with partners for successful implementation and how GSK engages with employees on health and wellbeing.

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