Outpatient (ex Primary Care)


Deploying new generation apps – 6 things health care operators must get right, and the 13 mistakes they often make

New tech promises to allow humans AI-driven health care conversations over text, voice, and email, leading to real dialogue and much more intelligent monitoring. Some of this stuff is here now.  Here are the six main cornerstones health care operators should know when deploying it, and the 13 big mistakes that affect health care operators when they try and do tech stuff.

Medlife reveals sub-sector impact as summer activity normalises

Listed Romanian operator Medlife's H1 results partially reveal how the national lockdown affected its hospital, lab, dentistry, outpatient, pharmacy and corporate businesses. HBI analysis and investigation reveals the Q2 segment figures and the factors behind average price increases partially offseting sharp volume drops.

COVID widens fault line between outsourcing and private pay in Hungary

Hungary's private pay-focused operators should maintain double-digit growth in 2020 despite COVID-19 while those reliant on public outsourcing face an uncertain future, the chairman of the fourth-largest private acute care provider tells HBI. Affidea just lost a large outsourcing contract while a billionaire and venture capital funds have recently entered the market.

Interview: Arjan Toor, CEO, Cigna Europe

Cigna now describes itself as “a global health service company” rather than an insurer and has reorganised its European operations. Toor has recently been promoted to CEO Europe. He says that the insurer, which has 15% (US$840m) of its revenue in Europe, doesn't want to verticalise through owning primary care providers but wants instead to provide an end-to-end user experience.

IFC loans $5.2m to Ghanaian hospital

The IFC has loaned $5.2m to Nyaho Medical Centre, which claims to be the first private medical centre in Ghana, to help it expand outside of the capital Accra. 

Interview: Daniel Soukup, head of EUC Virtual Clinic

The Czech Republic's largest primary care and occupational healthcare provider by revenue, EUC, has been leading the charge in bringing digital health care to the country. Daniel Soukup, head of its Virtual Clinic, tells HBI that while the service has before been only for its private-pay patients, it is starting to work much closer with public insurers to bring telemedicine to more people.

NMC on the verge of liquidation as investors await ‘fire sale’

The administrators appointed to oversee GCC-based and formerly London-listed NMC Health PLC say it is facing likely liquidation or dissolution, and ongoing investigations must be completed to ascertain the company's true liabilities. A sale of the business as a going concern is now all but off the table. Meanwhile, HBI hears potential buyers for the most prized parts of the business are waiting for a rock bottom price 'fire sale'.

Authorities order B2C retailers to halt antibody test sales

Regulatory body Public Health England (PHE) has ordered telehealth player Babylon to stop selling B2C antibody tests until it has established their accuracy. Supplier Abbott has already said that the test is not suitable for home sample collection but players are still scrambling to sell in what's likely to be a multi-billion market.

COVID-19 and Emerging Market healthcare

We talk to two of the world's largest investors in emerging market health care about Covid's likely impact. Despite so far much lower death rates, the initial effect on health care operators has been worse than in Europe. Covid is set to destroy several motors for growth such as healthcare tourism and the deployment of […]

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