Business Models and Strategy

 

Hillhouse and EQT vie to acquire global BPO provider GeBBS

The sale of US-based healthcare BPO firm GeBBS Healthcare Solutions has entered its final stage, with Asian and European funds competing for acquisition. Hong Kong’s Hillhouse Investment has emerged as the frontrunner and is reported to have offered approximately USD $870 million for a 100% stake, slightly ahead of Sweden’s EQT Partners' bid of $855-860 […]

CVC Capital acquires major stake in Indonesia’s Siloam Hospitals, signalling rising PE interest in Southeast Asia healthcare

CVC Capital Partners, a Luxembourg-based private equity firm, has acquired an additional 45% stake in Indonesia's chain of multi speciality hospitals, Siloam Hospitals, from the country’s conglomerate Lippo Karawaci for 16.6 trillion rupiah ($1 billion), making CVC the majority shareholder. This transaction, involving 5.85 billion shares, was announced on the Indonesia Stock Exchange.

Interview: Duncan Leggat, Cymphony

Cymphony is a UK company that provides customer communications solutions such as telephone answering and appointment booking to private healthcare providers. In an interview with HBI, Duncan Leggat, Cymphony’s Finance Director, argued that high quality, personalised customer service is an essential part of a good healthcare service, and that, for providers focused on the premium/private-pay part of the market, the good old fashioned telephone is generally the most effective tool for achieving this.

Transform’s journey from cosmetic surgery to weight loss services company — an interview with CEO Dr. Sayani Sainudeen

UK cosmetic surgery company Transform Healthcare has gone through quite a journey in the past 15 years. In an interview with HBI, Dr. Sayani Sainudeen, Transform's new CEO, explained how the company is moving increasingly into holistic weight loss services, covering a broad range of treatments, from new injectable weight loss drugs, to surgery, to talking therapy.

What innovations are health tech investors most excited about in 2024?

Healthcare is a sector in which it can be hard to innovate. Regulations are tight and risk aversion is rife. This is understandable — justifiable, even — given lives are at stake. But it means the sector doesn’t see much creative destruction in the models it uses for delivering care. 

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