HR, Culture and Training

 

Spanish private healthcare study highlights looming workforce crisis

A recent study by the Spanish Private Health Alliance (ASPE) has revealed an impending shortage of specialist physicians due to an upcoming wave of retirements. The report, titled 'Medical Specialists in Private Healthcare', analysed data from 24,189 medical professionals in Spain across 104 medical centres, revealing that 40% of specialist doctors in the private sector […]
August 20, 2024

Interview: Duncan Leggat, Cymphony

Cymphony is a UK company that provides customer communications solutions such as telephone answering and appointment booking to private healthcare providers. In an interview with HBI, Duncan Leggat, Cymphony’s Finance Director, argued that high quality, personalised customer service is an essential part of a good healthcare service, and that, for providers focused on the premium/private-pay part of the market, the good old fashioned telephone is generally the most effective tool for achieving this.
August 8, 2024

Learna’s new postgraduate course on AI for healthcare workers

Online medical education platform Learna has put together a postgraduate programme on AI use in medicine, aimed at healthcare professionals who want to brush up their understanding and skills in how AI works and how they can make use of it. Dr Anish Kotecha, Learna’s Head of Medical Education, spoke to us about the motivation for creating the course and what it covers.
July 22, 2024

What would a Labour government mean for private providers in the UK?

As the UK’s political parties enter the final straight for next Thursday’s general election, the outcome is all but certain, with polling strongly indicating that the Labour Party is set to return to power for the first time since 2010 — at current projections with the largest parliamentary majority in British history.
June 28, 2024

Veterinary fundamentals as strong as human healthcare, with more consolidation opportunities and less regulatory risk

Speakers at HBI’s first ever panel on the veterinary sector made a compelling case for the sector’s investability to HBI 2024 attendees. Demand is resilient and growing, supported by a growing number of pets as well as greater expenditure from pet owners as the range of services expands. Demand growth is also supported by greater price flexibility than human healthcare typically has in most European countries. And almost all the continent’s markets remain unconsolidated. 
June 26, 2024

Dentistry’s digital future — HBI 2024

At a fascinating HBI 2024 workshop on transforming the dental services industry, innovators outlined bold new business models designed to improve access to affordable, high-quality oral care for millions across Europe.
June 20, 2024

The UK’s missing middle market for dementia care

HBI recently reported on the looming dementia wave, which most countries are poorly equipped to tackle. In the UK in particular there is a huge gap in provision of care home places for people with dementia of medium severity. Eilert Hinrichs, Partner at L.E.K. Consulting, a strategy consultancy, recently co-authored an executive insight about this problem. He shared some ideas with us about what can be done about it.
June 7, 2024
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