News About HR, culture and training


Medical staff spending vs hospitalisation rates

This week we plot medical staff spending in France against total hospitalisation rates and explore how the numbers paint a picture of national sectors. What treatments cost businesses and payors the most in staff resources? Where are inpatient admissions the highest?

How to innovate homecare commissioning and recruitment

Two key challenges in homecare emerged at HBI 2019's panel on homecare models, chaired by LEK Consulting. How do we innovate commissioning to improve patient engagement and independence? And how do we tackle the biggest issue yet, staff recruitment and retainment? Argentinian medicalised homecare company PalCare and the UK arm of domiciliary care franchise Home Instead shared their views.

The Hospital of the Future: Interview, Natasha Stern, Partner, McKinsey & Company

What will hospital systems look like in the future and how will this answer the challenges they face today? Natasha has recently completed a paper for McKinsey. HBI: Perhaps we can start by defining the big challenges that hospitals face today? NS: Patients are much older and at the same time, many patients want to […]

Profits on the horizon in Asia for European care provider

Dutch medicalised and domiciliary care provider Buurtzorg is now turning a profit in Asia, where it is experimenting with a Western management style and a novel approach to business for the region. We hear from CEO of Asian operations Stephan Dyckerhoff about the company's progress since September.

A new European healthcare-specialised REIT in the making

Spanish real-estate investor and financial healthcare specialist Healthcare Activos has appointed a new CEO in preparation for its European expansion next year. We speak to the founder and former CEO about the company's plans, which include becoming Europe's newest healthcare-only REIT.

Esperi CEO steps down amid Finnish care scandal

The CEO of Esperi, Finland's largest nursing home group by revenue, has stepped down after the Finnish healthcare watchdog temporarily shut down one of its facilities. We speak to Attendo, Mehilainen and an expert adviser on what this will mean for the private sector.

Staffing issues a “ticking time-bomb” for German nursing homes

German elderly care is in a process of rapid consolidation, with acquisitions happening at a rate of around two or three a month. But the CEO of a real-estate investor keeping a close eye on the market says major staffing issues are compromising the attractiveness of the market.

DomusVi president quits

DomusVi's Aymar Hénin is quitting as President, despite the company's recent acquisition spree. Puzzlingly, the company says he quit on November 7 but has yet to make a public announcement despite having a large bond issue outstanding.

European domiciliary care provider breaks even in Asia

Buurtzorg, a Dutch domiciliary care business, is finally breaking even on the Asian market after a challenging first few years. We speak to Buurtzorg Asia's CEO Stephan Dyckerhoff about the difficulties of implementing his model in the far East.

Interview: Fatih Mehmet Gul, COO, Fakeeh University Hospital Dubai

We talk to the COO of Dubai's first university hospital which is being launched by Saudi group Fakeeh Care. Fatih Mehmet Gul discusses what his company's first UAE foray will specialise in, where the national market is heading and how soon the whole population will have mandatory health coverage.

Heads of NMC Health and San Donato sign agreement – but why?

NMC Health's founder and chairman B.R. Shetty has signed an agreement with San Donato, the largest hospital group in Italy, that will allow the latter to export its medical expertise to the UAE, says Italian press. It comes just a few months after San Donato's young president announced the group was considering selling a minority stake or IPOing.

Germany welcomes wave of Filipino nurses to combat recruitment crisis

Asklepios, Germany's second largest operator of private hospitals by revenue, has set up a pipeline from the Philippines with an initial cohort of 260 being recruited and more to follow. We speak to a healthcare workforce specialist and a German-based operator to find out why.

Kate Tulenko, CEO of Corvus Health, on the Filipino skills drain

Filipino nurses have been flooding out of the country for decades to pursue more lucrative opportunities. What does this mean for Filipino healthcare? We speak to global workforce expert Kate Tulenko from US-based Corvus Health on the ramifications of the Filipino skills drain.

Germany welcomes wave of Filipino nurses to combat recruitment crisis

Asklepios, Germany's second largest operator of private hospitals by revenue, has set up a pipeline from the Philippines with an initial cohort of 260 being recruited and more to follow. We speak to a healthcare workforce specialist and a German-based  operator to find out why.

The future of Penta following its CEO’s departure to Capio

Eastern European hospital group Penta Hospitals' enterprising CEO Attila Vegh was the surprising choice to replace the soon-to-be-departing CEO of pan-European hospital group Capio, Thomas Beglund. But with Vegh's fingerprints all over Penta's plans for expansion - and his face still all over its website - where does the Czechia-based group go from here. Healthcare Europa speaks to a lawyer whose firm has advised the group in the past to find out more.

FREE BLOG HBI Awards 2017: Training the community as first responders to combat cardiac arrests

As part of Apollo Hospitals Dhaka's Corporate Social Responsibility program, it trained 1,100 members of the community as first responders. The goal of the initiative was to educate more community participants so that they are confident enough to attempt cardiopulmonary resuscitation (CPR) to improve survival rates of people experiencing cardiac arrest or heart attack.

FREE BLOG HBI Awards 2018: Building a trusted brand in B2C health care services

Dentists are distrusted by Indians who often fear drill and fill. From scratch, in six years, Clove has built India's largest chain with 218 clinics. Clove has done this by building a patient-centric culture (unusually it is the dentist, not the receptionist, who greets the patient), by changing how dentists are rewarded and by attracting the best practitioners. Footfall has grown by 300% in the last two years with repeat footfall up over 40%. The judges liked the way Clove has been systematically built around delivering patient promise.

FREE BLOG HBI Awards 2018: Optimising nursing workload and staff allocation

ISMETT is an organ transplant centre developed in partnership between the Region of Sicily, the Civico and Cervello Hospitals in Palermo and the University of Pittsburgh Medical Center. In 2013 it developed a Nursing Care Score system, built into the electronic health record to optimise nursing workload and staff allocation. The system takes 53 nursing work tasks and assigns them a score. This is then used to determine the nurse to patient ratio and the nurse’s tasks related to each patient. The outcomes have had a positive impact on nurse job satisfaction and the frequency of adverse events.

FREE BLOG HBI Awards 2018: Real time patient data monitoring for dialysis patients

In the majority of dialysis centres in India, patient data is recorded on paper and manually managed. To change this, NephroPlus, the largest dialysis network in India, has created a platform to monitor and maintain patient data digitally. In select centres, it has deployed real-time data which allows the clinical staff to monitor patient data remotely. This data has captured information on the Indian population which can be applied to further clinical research and awareness of nephrology. Its platform has allowed NephroPlus to generate automated recommendations and understand micro and macro trends which can influence its quality and decision making going forward.

FREE BLOG HBI Awards 2018: Franchised training to bridge staff shortages

India suffers from a dearth of skilled technicians and nurses for dialysis, making recruitment difficult and expensive. To counter this, NephroPlus created an in-house training academy for dialysis technicians. Eligible candidates are offered a guaranteed job, but students are also qualified to work as a dialysis technician outside of NephroPlus. To meet high demand, NephroPlus has franchised its training academy with seven currently operational and a further eight to open in 2018. With the ability to meet increased demand, it has also developed an optimal staff mix ratio to eradicate wasted spending.

FREE BLOG HBI Awards 2018: Job placement app and college for poor women

In an effort to help women from low socio-economic backgrounds gain meaningful employment, Salus founded Instituto Salus, a nursing and healthcare college situated in a poor area. To match trained staff with medical services sold by its service providers, Salus has created its own job placement app to help increase efficiency in service delivery.

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