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FREE BLOG Is internationalisation worth the effort?

Internationalisation is often seen as the badge of success worn by high-flying companies. And yet – of late – we’ve seen a surprising number of companies pulling back from their international commitments to concentrate on their core business.

FREE BLOG Counting the cost of universal health coverage

We find ourselves writing once again about universal health coverage this week, both in Indonesia where it has been introduced to large swathes of the population already, and India, where progress has been made but the initial programme has been delayed at least a month beyond its (now missed) launch date of last Wednesday.

FREE BLOG Efficiency, Quality and Relationships – the three parameters for any for-profit healthcare group

Stripping away M&A and financial things like indebtedness, all for-profit healthcare businesses will succeed or fail based on these three parameters. And all can be measured along them, too. They are: Efficiency creates higher EBITDA and competitiveness. Relationships whether B2B or B2C determine sales levels if you fulfil customer-perceived needs. Relationships are about trust and […]

FREE BLOG Who can successfully build international hospital chains?

A lot people want to be big in hospitals internationally. The latest to enter the market is US operator Steward Health Systems which acquired in Malta in January, is in talks in Croatia and has a strategy of being number one in 7-8 slightly obscure countries. We think the key differentiator is skin in the […]

FREE BLOG Is pilfering patients from the developing world ever okay?

When a healthcare giant with deep pockets says it will enter an emerging market, the cynic's reaction is to see an international referral stream. A non-profit once bemoaned to us that there is much truth in this. But what if it's the only way they'll agree to invest in the first place? And what if the good they do locally far outweighs the patients lost abroad?

FREE BLOG Ukrainian free market “creating opportunities for investment”

Earlier this month, the Ukrainian government set in motion sweeping healthcare reforms that will allow citizens to sign contracts with private providers for the first time. Healthcare Europa speaks to Michael Amsel, CEO of Lissod, a private oncology hospital in the ex-Soviet state, about the investment opportunities this newly-created free market could engender.

FREE BLOG Ramsay bids for Capio: an analysis

As reported last week, Australian giant Ramsay has bid for European hospital group Capio. Here we look at what could be the biggest operator deal in Europe since Fresenius bought Quironsalud two years ago. Does Ramsay's bid really undervalue Capio, will other bidders enter the fray, and could this move lead to a break-up of the company?

FREE BLOG Could Abraaj’s difficulties cool interest in investing in poorer markets?

Healthcare Nova has been reporting regularly on the worsening troubles facing Abraaj, the under-fire global investment institution investing in markets across Africa, Asia, Latin America, the Middle East and Turkey. It has displayed impressive – and laudable – ambition, striving to assemble massive healthcare networks in larger, poorer, cities. But as other investment firms now pick over the bones of what is left of Abraaj’s grand designs, will this put other large investors off putting money into heathcare in emerging markets?

FREE BLOG Interview: Andy Jones, CEO, Ramsay Health Care UK 

Ramsay may be only the fifth largest private hospital operator in the UK but it is demonstrably the most cost-effective and has a clear-cut ambition to be the UK number one. We talk to Andy Jones about the individual market, NHS partnership, procurement and the hotelier model.

FREE BLOG HBI Awards 2017: Improved HR increased responsibility, cut communication errors and increased patient numbers

By improving HR procedures, Apollo Dhaka Hospital has seen significant improvement in communication errors, accountability and a 15% increase in patient admissions. Apollo Hospitals Dhaka is the only JCI Accredited 450-bed multi-disciplinary super-specialty tertiary care hospital in Bangladesh, providing health care with the latest medical, surgical and diagnostic facilities.

FREE BLOG HBI Awards 2017: Coaching users to optimum health through an app

The Quealth app has 111,000 users and focuses on combating five prominent lifestyle-driven diseases. It shows users how their lifestyle is effecting their health, and encourages a healthier lifestyle. The unique algorithms which Quealth uses helped them differentiate them from the rest of the nominations in this category.

FREE BLOG HBI Awards 2017: Connecting sub-Saharan Africa to better healthcare through mobile technology

PharmAccess is a Dutch NGO that works to improve healthcare access and services in sub-Saharan Africa through mobile technology and providing financial loans. It was a finalist because the M-TIBA solution is unique, claims 250,000 users and incremental increase in revenue. It connects patients and providers, remitters and employers, as well as governments, insurers and donors onto one platform.

FREE BLOG HBI Awards 2017: An online and international GP Service

Doctor Care Anywhere showed how doctors are consulting with patients in over 70 different countries and provide treatment and advice in all locations. The fast-track referrals to AXA PPP healthcare recommended specialists, seamless referrals to Nuffield Health in-person GPs, a global prescription management service and personalised health tracking and medication reminders, meant that Doctor Care Anywhere stood out from the crowd and was the only telehealth company to make the final shortlist.

FREE BLOG HBI Awards 2017: Using real-time data collection to enhance care and value

When Schoen Clinic started to measure outcomes, all hospitals had their own clinical information systems and forms which were usually documented at the end of the treatment process before discharge. This was a time-consuming process, and the date collected lacked comparability. Therefore, Schoen Clinic developed CompCard, a system that collects data in real-time.

FREE BLOG HBI Awards 2017: Training the community as first responders to combat cardiac arrests

As part of Apollo Hospitals Dhaka's Corporate Social Responsibility program, it trained 1,100 members of the community as first responders. The goal of the initiative was to educate more community participants so that they are confident enough to attempt cardiopulmonary resuscitation (CPR) to improve survival rates of people experiencing cardiac arrest or heart attack.

FREE BLOG HBI Awards 2017: Rebranding around Alzheimers

Since 1986, Groupe Almage has been active in the field of nursing homes. In 2013, it rebranded to differentiate in the highly competitive French nursing home market. Almage now owns 6 nursing homes specifically dedicated to Alzheimers across France. Application looks at the process

FREE BLOG HBI Awards 2017: Revitalising a brand after 90 years

How do you rebrand a company after 90 years of history? In 2013, the Fleury Group adopted new branding to increase the competitiveness of its longest-running premium brand, Fleury Medicina e Saúde. The short-term focus is sustainable growth in premium brands and profitability in standard brands.

FREE BLOG HBI Awards 2017 Building a primary healthcare brand across India

Healthspring started with a vision of building a pan-India primary health care network with a focus on preventive care and putting the customer first. It did this by meeting unmet needs in the consumer space – from safe and modern facilities to providing all required consumer primary care needs under one roof, ensuring a high level of customer service and making customer feedback a key metric in all decisions

FREE BLOG HBI Awards 2017: Training initiatives that massively improve quality and delivery

Aster DM described in great detail how enhanced learning programmes and cultural change, which left far more responsibility in the hands of staff, led to big improvements in care. One of the largest and fastest growing conglomerates in the MENA region, Aster DM Healthcare covers the full spectrum of healthcare services with a portfolio that includes hospitals, clinics, diagnostic centres, retail pharmacies and consultancy services.

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