HBI Awards

 

FREE BLOG HBI Awards 2018: A low-band width teleradiology platform

Teleradiology Solutions, an Indian company which reads images remotely, has produced a platform that works on low-speed bandwidth, making it accessible in areas with poor digital infrastructure, particularly in rural areas of Africa and India. This works on a pay-per-click model making it more affordable and suited to small institutions as well as larger providers. It claims a 99% accuracy rate, 2% higher than the American College of Radiology standard of 97%. With coverage 365 days of the year, 24 hours per day, it is able to turn around emergency image reads in 15 minutes. It currently works in over 20 countries including the United States, Singapore, Nigeria, Tanzania, Uganda, Maldives and India.
June 25, 2018

HBI 2018 Awards: Doubling the number of patients a primary care doctor can see in a day

Patients are first asked to fill in an online decision tree of questions about their condition and then offered asynchronous chat with a doctor. These interactions are carefully crafted as conversations. Some 80pc of all patients who opt for the digital route do not need to go on and have a face-to face meeting with a doctor and the questionnaire also speeds up consultations. Doctrin's system is being rolled out across the primary care network owned by hospital group Capio which has some 750,000 patients in Sweden. Doctrin says that it ups the number of patients a doctor can see from 25 to 50.
June 25, 2018

FREE BLOG HBI Awards 2018: Achieving a 50% reduction in staff turnover

Dal Ben provides post acute care and home care in Sao Paolo and employs 350 members of staff. To improve expertise and quality, Dal Ben decided to formally employ its workforce. This is a major change in Brazil and in many other Emerging Markets where the vast majority of employees are "informal" often paid in cash, with short-term or no contracts. Dal Ben then built a training programme for staff. These measures together cut staff turnover by 50%. The judges felt that the brave decision to formally employ staff made this a winner. In Brazil, home care has traditionally been provided by workers in the informal sector, reducing costs but resulting in a negative impact on quality. Dal Ben has shifted and formally employs all its staff increasing staff retention and allowing it to focus on training centred around culture, brand, and service quality. Since making the shift, the company saw a 50% reduction in staff turnover from 2015-2016. It also led to a reduction in average complaints per visit from 0.31% to 0.19%.
June 25, 2018

FREE BLOG HBI Awards 2018: Tapping the refugee workforce

One of the largest elderly care operators in Scandinavia, Ambea faced huge labour shortages. It therefore decided to build an internship programme to reach some of the hundreds of thousands of new refugees to Sweden. In 2016 it offered 180 internships, with 20% leading to jobs or offers of continued education at Ambea. In 2017 a further 180 internships were offered with 25% leading to job offers. With female refugees often having the most difficulty seeking employment, Ambea offered two thirds of these internships to women.
June 25, 2018

FREE BLOG HBI Awards 2018: Franchised training to bridge staff shortages

India suffers from a dearth of skilled technicians and nurses for dialysis, making recruitment difficult and expensive. To counter this, NephroPlus created an in-house training academy for dialysis technicians. Eligible candidates are offered a guaranteed job, but students are also qualified to work as a dialysis technician outside of NephroPlus. To meet high demand, NephroPlus has franchised its training academy with seven currently operational and a further eight to open in 2018. With the ability to meet increased demand, it has also developed an optimal staff mix ratio to eradicate wasted spending.
June 25, 2018

FREE BLOG HBI Awards 2018: Job placement app and college for poor women

In an effort to help women from low socio-economic backgrounds gain meaningful employment, Salus founded Instituto Salus, a nursing and healthcare college situated in a poor area. To match trained staff with medical services sold by its service providers, Salus has created its own job placement app to help increase efficiency in service delivery.
June 25, 2018

FREE BLOG HBI Awards 2018: Creating a thriving low-cost care home chain in the UK

Despite servicing local authorities at fee levels that are 75% of the UK national average, Advinia grew EBITDARM more than 30% and sustained occupancy levels at 96% in 2017. It has achieved this through the creation and implementation of process, workflows and rigorous training along with the use of technology. The cost savings associated to this is £1.3m per annum over the last four years.  It recently bought a portfolio of 22 homes from Bupa which has seen Advinia grow to 3,250 beds across 38 homes, employing 4,000 members of staff.
June 22, 2018

FREE BLOG HBI Awards 2018: Sub-$1,000, whole genome sequencing

Veritas has cut the price of whole genome sequencing to below $1,000, including results and insights on 1,200 conditions, 70+ traits and 200 drug interactions via an app. Any physician or consumer can order their whole genome sequence and interpretation online.  The judges felt the huge price cut in whole genome sequencing made Veritas the category winner.
June 22, 2018

FREE BLOG HBI Awards 2018: Building a sub-brand to appeal to new consumers

When evaluating its patient base in the UAE in 2016, NMC found that the majority came from the Indian sub-continent and the general perception was that it was an Indian healthcare brand. To change this and to increase expat and Emirati patients, NMC introduced a new “Royal” brand of hospital, which focused on the preferences of expats and Emiratis for a personalised care service adding to the overall patient experience. The leading non-Royal brand NMC hospital has 45% of its patients from India, 2% Western expats and 8% UAE national. With the new Royal brand, this ratio was reversed with 45% UAE nationals, 10% Western Expats and 15% from India. Here is how.
May 27, 2018
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