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Business Models and Strategy

 

Building Revenue and Loyalty with Digital Health: Presentation, Janne-Olli Järvenpää, Mehilainen

Janne-Olli looks at how the Mehilainen hospital and outpatient network has launched a suite of IT services that really allow HR departments and line managers to get their hands around sickness issues and has helped cut absenteeism by 20%. He also analyses Mehilainen's mobile app which allows consumers to chat to doctors (with face to face follow ups if necessary) for a flat fee. The app received more downloads than Pokemon Go in Finland during first week of its public launch. Mehiläinen is a leading Finnish social and healthcare services firm with circa 11 000 professional and expected revenues of €700m in 2017.
August 18, 2017

How Digital Intelligence and Real Time Analytics Can Drive Healthcare Transformation: Presentation, Mark Ebbens, GE Healthcare

Mark, Mahen and Stephanie will discuss the introduction of operational Command Center into healthcare organizations. Command Centre is a transformational journey, combining the latest in systems engineering, predictive analytics and innovative problem solving to support the new processes and drive real-time decision making to improve patient management in and out of the hospital and quality of care. They will share a first-hand customer experience with Johns Hopkins Hospital in Baltimore and Humber River Hospital in Toronto and insights into the growing interest in Europe.
August 18, 2017

Building an international infertility Business: Presentation, Luis Saurat, IVI Clinics

Doctor-owned IVI is present in three continents and 11 countries with over 50 clinics from Chile to India and from London to Mexico City. Apart from its joint venture in India, all doctors are employees in a unitary shareholder business. Here Luis looks at the fertility market, its growth and at what customers want. He goes on to explore the challenges of building an international business, at how IVI attracts patients and at the competitive landscape.
August 18, 2017

The shift to outpatient Strategic implications: Presentation, Romain Boichat, Corpus Health

Building strong outpatient networks is essential for all Europe's large private hospital groups. That reflects a payor-led shift away from inpatient care, but outpatient networks will also enable hospitals to get closer to patients and to build much more powerful brands. But building outpatient is a huge challenge as margins are far lower. Here Romain explores these issues and how a combination of telemedicine and outpatient will transform care delivery. Aevis runs the second largest group of private hospitals in Switzerland, a hotel group, a real estate division, and owns Medgate, which with revenue of $35m is Europe's largest telehealth operator.
August 18, 2017

Acute Care in Emerging Markets: Presentation, Nate McLemore, Columbia Pacific Management

With 2,500+ beds, 28 hospitals and 4 clinics across India, China, Malaysia, Indonesia, Vietnam and Kenya, Colombia Pacific is one of the top chains in Asia operating under the brands Columbia Asia, Columbia China and Columbia Africa. Nate looks at how patient profile and demand is changing; at the mistakes operators commonly make in Emerging Markets and asks what private health care delivery will look like in 5-10 years time.
August 18, 2017

Transforming Max Healthcare: Driving Organisational Change through Patient Focused Initiatives: Presentation, Rajit Mehta, Max Healthcare Institute

Systematically, over two years, Max has moved to understand what patients really want and has put in place programmes to ensure that it delivers this. Rajit goes over in detail a range of initiatives to research real needs and the steps Max has taken to ensure that staff are motivated to deliver this. Rajit, who has over 20 years experience in human resources in India and the USA, looks at how Max is modifying corporate culture as part of a programme that will see Max almost double bed numbers to 5,000.
August 18, 2017
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